Contact Us

This Contact Us page keeps Blocn customer support details, business identity, and official contact routes in one place. The wording is intentionally precise, customer-centered, and measured so shoppers can understand their rights without sorting through vague language. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.

OUR IDENTITY

Legal Business Name: 1214 VENTURES LLC
Store Name: Blocn
Physical Business Address: 114 Hidden Oaks Dr Lady Lake, 32159 United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM SGT. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: info@blocn.shop
Business Phone Number: +18624095674

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

Customers can help us resolve questions faster by including the order number, item name, delivery address confirmation, and a concise description of the issue. If a request needs review, the customer may be asked for photos, measurements, package condition, tracking details, or the order number.

Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review.